Join the leaders in your industry
You're invited to join Australia's leading contact centre executives at this face-to-face breakfast event.
Participate in vibrant discussions while you share, learn and voice your experiences on the key issues and trends facing contact centres today.
- 20 min case study of clients
- 20 min demonstration
- 20 min discussion
A unique face-to-face forum
Tea, coffee and muffins included.
Our next event features:
Co-Founder & Cloud Technologist - ipSCAPE
Simon & Perrin will be presenting a case study on Optimising Agent performance using Workforce Management software.
The Workforce Management demonstration will cover:
- Forecast call volumes
- Schedule staff
- Monitor performance
- Workforce Management
Product Knowledge Expert - ipSCAPE
Level 8/140 Arthur St, North Sydney
The Huddle aims to help the industry develop collectively for the benefit of all who work in contact centres, as well as their customers.
Everyone who attends has a voice and is able to contribute as much or as little as they please.
Save your seat!
Sign up to save your spot for our upcoming breakfast event.